IAM Support Engineer SalaryNegotiable  Centurion  Permanent position My client is looking for a Support Engineer whohas in-depth knowlege on Oracle SOA and Identity and Access Management. Some of the key factors willbe to Design, Develop, Implement and Support independently. The candidate must be solution drivenand have the ability to work on their own. Expertise in OUD, OID, OVD, OAAM and OES iscritical.    Candidates must be able to deliver under intellectually challengingconditions and work within a team environment. The company prides itself on its people who are bothpassionate about technology and the businesses they are employed to assist. Their ethos of“delivery first” has earned them a solid reputation among their customers and in return,their employees are well rewarded Most of the companies clients are in the financial sector and itwould be beneficial for the candidates who come from such an environment. Role Description
IAM Support Engineer Salary Negotiable  Centurion  Permanent position My client is lookingfor a Support Engineer who has in-depth knowlege on Oracle SOA and Identity and Access Management.Some of the key factors will be to Design, Develop, Implement and Support independently. Thecandidate must be solution driven and have the ability to work on their own. Expertise in OUD, OID,OVD, OAAM and OES is critical.    Candidates must be able to deliver under intellectuallychallenging conditions and work within a team environment. The company prides itself on its peoplewho are both passionate about technology and the businesses they are employed to assist. Their ethosof “delivery first” has earned them a solid reputation among their customers and inreturn, their employees are well rewarded Most of the companies clients are in the financial sectorand it would be beneficial for the candidates who come from such an environment. 

Skills and Experience
Technical Skills Proficient in Oracle Identity Manager and Oracle Access Manager Installation,Configuration and Performance Tuning of various IAM products Design, Develop, Implement and Supportindependently Expertise in OUD, OID, OVD, OAAM and OES Expertise in ITIL processes. IncidentManagement Problem Management Experience in doing health checks  Strong Programming,Troubleshooting, and Analytical Skills Ability to manage escalated technical situations &develop action plans Soft Skills Proactively own any tickets raised and ensure they are taken toclosure as per stipulated SLA without fail. Handle high-impact communications with the client andensures all stakeholders are well-informed. Be willing to work in shifts and go extra-mile to ensurethe quality of support is kept high. Ability to understand customer problem and provide technicalsolution in timely manner Strong Adherence to Process and be process champion   Ability towork with functional experts from the client team.   Ability to identify problems and raiseissues with management when appropriate.   Ability to become familiar enough with a functionalarea to act as a functional SME and will share their knowledge with team members.  Must workwell in a team environment and have good communication, problem solving skills, and troubleshootingskills. Please contact Christelle Frylinck at christelle.frylinck@eoh.co.za/ 010 590 4000 Onlyserious applicants will be considered.