• Login Name       Password       Remember me       LOGIN LOGIN    FORGOT PASSWORD
  • REGISTER

 LOGIN WITH
 
 
 
 
 EMPLOYERS
 
 
 
 
 
 NEWSLETTER
 
 
 
 
 FOLLOW US

Helpdesk Support Technician (Edenvale)

Job Ref
278922
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 26 Apr 2018
Expiry Date 24 May 2018
* There have been 11 applications to this job.
* This job has been viewed 2087 times.
Employer:
ICT Recruit

Location:
Gauteng

Salary:
ZAR8000 - ZAR10000 PM

Benefits:


Role details:
This position is made available to assist the technical team with Helpdesk Support. Must be able to perform on 1st Line Support.
- - - - - - - - - - - - - -
Education:
• Matric
• A+ Certificate
• N+ Certificate
• And/Or A National Diploma in IT

Basic Knowledge:
• Hardware & Software
• Printers
• Network
• Server

Duties:
• Managing and updating of helpdesk tickets
• Login of helpdesk tickets
• Assign tickets to technicians
• Following up with technicians on open tickets
• Following up and keep clients updated as to the technician allocation and progress of the ticket
• Booking in equipment for repairs and allocating to required technician and making sure it gets done and keeping the client informed at all times
• Monitor support hours purchased versus hours utilized
• Supervise client internet connectivity and log calls with the providers if required to get the link back on-line

Reference for this position is Helpdesk Technician which is a permanent position based in Edenvale offering a salary of R 10 000 per month.

ICT Recruit are specialist IT recruiters with a wide range of tech positions available. Should you not hear from us within 14 working days please consider your application unsuccessful, however we do keep CV’s on our Database for future use or other positions you qualify for.

Email lea @ ictrecruit. co. za

• Check out our website www.ictrecruit.co.za for more positions that might be right for you!
• Follow us on Instagram https://www.instagram.com/leaictrecruit/
• Follow us on Twitter https://twitter.com/ictrecruit3



 
HOME|
INFO|