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System Engineer : Security and Convergence

Job Ref
250160
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 12 Mar 2015
Expiry Date 9 Apr 2015
* There have been 17 applications to this job.
* This job has been viewed 1655 times.
Employer:
Datacentrix

Location:
Gauteng

Salary:
Market related

Benefits:


Role details:
Datacentrix is an integrated, service-orientated ICT systems provider that operates across the entire information value chain. The company's broad, mature portfolio, its proven execution capability and value-driven strategy reinforce its position as one of the top ICT players in the local market. In July 2014, the company was recognised as the most empowered JSE-listed IT company
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Position: System Engineer : Security and Convergence

JOB SPECIFICATIONS:

Purpose of position:

•Responsible for delivery of high quality, accurate design and implementation services to resellers located within all areas in which we take solutions to market.
•Prospects and develops business with and/or on behalf of partners, assists in RFP responses, and develops proposals for presentation to customers.
•Maintains strong relationships with clients in respect of technical strategies and integration of our portfolio of Security and Convergence products
•Create and validate security and convergence solutions from customer requirements.
•Provide technical Services to reseller channel


Key Responsibility Areas:

•Working with internal and external customers and partners to architect solutions.
•Establishes value and builds trust & goal alignment with resellers.
•Telephonic technical support to customers and internal staff on selected vendor and associated complementary products.
•Following-up on all logged queries to the point of closure;
•Managing & utilizing vendor knowledge bases and tools.
•Build and maintain relationships with Reseller and Vendor technical contacts.
•Continuously upgrade skills to allow optimum support ability.
•Assisting in the development of support material for partners.
•Working with Product Managers in managing partner requirements.
•Partner Training
•Maintain Demo equipment and environment.
•Run product & solution demonstrations to prospective partners and customers.
•Maintain and grow competency with our security and convergence vendor suites for the solutions created.
•In-depth knowledge of industry technologies and trends.
•Uses knowledge of technology, products, processes, and selling skills to assess and assist partners.
•Competitive attitude, strong work ethic, and excellent team building and listening skills.
•Achieve team and individual targets as set by the business


.Job Requirements:

Education & Experience:

· Matric/Grade 12

· Minimum 5 years’ experience in IT Security field

· Knowledge regarding security and convegence is essential

· Minimum 3-5 years experience in support and/or implementation of security offerings


Technical Competencies:

· MS Office (Advanced) essential
· Industry related technical certifications – that are current for security and convergence technologies
· Technically minded individual
· Presentation skills
· Proven track record of technical installation and support ability


Behavioral Competencies:

· Action Orientated
· Accuracy and Detailed
· Business Acumen
· Customer Focused
· Agility, Flexibility and Perseverance
· Problem Solving
· Time Management – punctuality, deadline driven
· Systematic
· Interacting
· Teamwork
· Innovative
· Self Sufficient
· Exceptional Communication skills

If you fit this profile, please load your CV on the Datacentrix website To view more of Datacentrix IT jobs, go to www.datacentrix.co.za and click on ‘Search Job'















 
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