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Service Coordinator

Job Ref
279909
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 8 Aug 2018
Expiry Date 5 Sep 2018
* There have been 14 applications to this job.
* This job has been viewed 1875 times.
Employer:
BCX

Location:
Gauteng

Salary:
Market related

Benefits:


Role details:
Urgently looking for a Service Coordinator with the following key skills:
• Cobit
• ITIL
• BMC
- - - - - - - - - - - - - -
Job Description
To coordinate activities related to specific GSMC operational enhancements, coordination and consulting for new GSMC proposals. Coordination for new GSMC client services, which can include changes, additions, decommissions and alignments.

Job Requirements
To coordinate activities related to specific GSMC operational enhancements, coordination and consulting for new GSMC proposals. Coordination for new GSMC client services, which can include changes, additions, decommissions and alignments.

Consult and provide input to an internal enhancement
Coordinate the deployment and implementation of internal operational enhancements
Consult and provide input to a Pre-Sales proposals
Coordinate the deployment and implementation of an approved Pre-Sales proposal

Detailed Knowledge Of ITIL Framework
Detailed Knowledge Of GSMC Operation And Practices
Documentation Skills
Report Writing
Working Knowledge Of Remedy System
Good Working Knowledge Of Microsoft Office Software Products
Good Understanding Of Process, Procedures And Work Instructions
Technical Understanding Of Service Components And Technology Utilised
Knowledge management

Education
National Diploma (3 years)

Job Category
Information Technology


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