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Field Support Engineer
Job Ref
281120
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
29 Jan 2019
Expiry Date 15 Mar 2019
Expiry Date 15 Mar 2019
* There have been 8 applications to this job.
* This job has been viewed 2832 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
Felid Service Engineer –Richards bay (KZN) Our external client is lookingfor an IT Field Support Engineer to ensure that IT support is being provided to users accordingly tomeet the needs of the business.
Maintain and support the ICTenvironment
Connecting computers/ equipment to the local area network (LAN)
Installing, configuring, supporting and upgrading software to following client group stores
Maintaining assets at allocated stores in region
Supporting the division and storeswith email access and support
Installing and configuring Boimetric clock, finger printscanners (Verdi reader) and tills
Software support (email support), installation of networkcables (cat5,6/ UTP/ SWP) switches, patch panels, mounting cabinets, Molex- wall boxes, etc.
Interact with Help desk to resolve incidents on Remedy software
Installation of IPOoffice (Avaya phones)
Recreate profiles and assist with email support – Outlook andOffice 365 emails
Escalate complex incidents and resolve them within specified time frameson Remedy software
Provide weekly operational reports for submission to IT Head office
Working closely and in conjunction with contractors/ vendors
Ensure the implementationof infrastructure and hardware support
Ensure all desktops and laptops/ equipment onnetwork has anti-virus software and run weekly updates
Desktop support
Repairingand arrangement of replacement computers/ equipment for users
Manage movement of IThardware between regional office and stores
Promote remote desktop support to divisionaloffice and stores
Escalate critical incidents – remediation management
If you fit this profile, please load your CV on the Datacentrix website. To view more ofDatacentrix IT jobs, go to www.datacentrix.co.za and click on ‘Search Jobs'