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Desktop Support Engineer
Job Ref
274481
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
20 Jun 2017
Expiry Date 4 Aug 2017
Expiry Date 4 Aug 2017
* There have been 77 applications to this job.
* This job has been viewed 1851 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
Solidenterprise level support and troubleshootingDesktop, Laptop, Mobile devices and Printersupport escalations
Application trouble-shooting
Exchange
MicrosoftAD/DNS/DHCP/GPO
Proven experience in providing support to VIP customers and usersin a highly professional environment.
Strong ability to communicate oral orwritten feedback and technical information to all levels of end-users
Experience in monitoring software responsible for monitoring business critical services
Liaises with 3rd party vendors to resolve escalated incidents, problems and queries
Updates all calls assigned timeously with a complete audit trail of action and events,follow up on escalating calls to ensure completion
Develops and maintains aprofessional working relationship with the client and client end-users in support of the ServiceDelivery Manager
Team player as part of a small, focused onsite team and broader virtualteam, but able to work independently
Creating and updating documentation related toinstallation procedures and troubleshooting
If youfit this profile, please load your CV on the Datacentrix website. To view more of Datacentrix ITjobs, go to www.datacentrix.co.za and click on‘Search Jobs'