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Snr Manager: Customer ServicesOperations
Job Ref
271771
Job Type
Permanent
Employer Type
Company
Date Added
10 Mar 2017
Expiry Date 7 Apr 2017
Expiry Date 7 Apr 2017
* There have been 3 applications to this job.
* This job has been viewed 1892 times.
Employer:
Telkom
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
Responsible for the design and implementation oftactical and business plans of an effective, customer care, training ops for Mobile and Fixedservices.Ensure the implementation and design of business processes and initiate changes in alignment withthe company's strategy. Responsible for the management of the outsourced call centres for both fixand Mobile.
