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Telephony Systems Engineer
Job Ref
178447
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
29 Jul 2010
* There have been 11 applications to this job.
* This job has been viewed 432 times.
Employer:
Better Your Odds
Location:
Western Cape
Salary:
ZAR144000 - ZAR180000 PA
Benefits:
Role details:
This specific Engineer should have a good understanding and knowledge of telephony systems (PABX's) and associated technologies in order to do troubleshooting and 1st line support on such systems.The person is also expected to have at least a basic understanding and knowledge of telephone management systems (TMS) in order to administer and maintain the client's database
•Telephony qualification(s) on Nortel (CS1000 and BCM) and/or ISDX telephone exchanges.
•Background experience required in Galactrix or other relevant Telephone Management System (TMS).
•One or more years' experience supporting telephony systems.
•One or more years' experience supporting Telephone Management System (TMS/Galactrix).
•Strong hands-on technical knowledge of telephony systems and services.
•Track record of effectively prioritising tasks with a strong customer service orientation and experience.
•Used to working in a team oriented, collaborative environment.
Competencies:
•Good communication skills
•Passion for technology
•Attention to detail
•Client focused
•Pride in work
•Able to take ownership and drive issues to completion
•Be able and prepared to work after hours when required
•Willingness to react to after hour crisis while on extended remote station
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Requirements:•Telephony qualification(s) on Nortel (CS1000 and BCM) and/or ISDX telephone exchanges.
•Background experience required in Galactrix or other relevant Telephone Management System (TMS).
•One or more years' experience supporting telephony systems.
•One or more years' experience supporting Telephone Management System (TMS/Galactrix).
•Strong hands-on technical knowledge of telephony systems and services.
•Track record of effectively prioritising tasks with a strong customer service orientation and experience.
•Used to working in a team oriented, collaborative environment.
Competencies:
•Good communication skills
•Passion for technology
•Attention to detail
•Client focused
•Pride in work
•Able to take ownership and drive issues to completion
•Be able and prepared to work after hours when required
•Willingness to react to after hour crisis while on extended remote station
