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Provincial Data Manager

Job Ref
274731
Job Type
Permanent
Employer Type
Company
Date Added 7 Aug 2017
Expiry Date 4 Sep 2017
* There have been 3 applications to this job.
* This job has been viewed 2485 times.
Employer:
Standard Bank

Location:
Kwazulu-Natal

Salary:
Market related

Benefits:


Role details:
Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful individual to help us fulfil our business objectives and build customer loyalty

Purpose of the job

- To act as subject matter expert on all data and information matters for the relevant geography.
- To ensure visibility of Information Management with Provincial leadership, and executive sponsorship of related initiatives.
- To mature the information management discipline within the relevant geography with the support of the Information Management Business Unit, Heads of Data Domains, CIA, Measurement teams.
- To ensure the successful adoption of #HealthyData principles.
- To actively drive data quality initiatives within geographical area.
- To be actively sift through the business data related incidents and help prioritise these for remediation with the Information Management team.
- To understand the commercial aspirations and goals of the province and formulate a plan to enable the province to achieve its objectives with the assistance of the Provincial Data Lead.
- To understand the end to end data lineage, metadata and business rules of the business and ensure where there are gaps they are addressed effectively.
- To facilitate process alignment on key data issue that relate to onboarding, maintenance and servicing, marketing and regulatory requirements.

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Competencies

Minimum qualifications:

- IT / Computer Science Degree
- Business Commerce
- 3-5 years Data management and so on relevant experience
- 2-4 years General Banking experience knowledge

Experience required:

- IT / Computer Science Degree
- Business Commerce
- 3-4 years Data management and so on relevant experience
- 1-2 years General Banking experience knowledge

Competencies:

- Analytical Skills
- Data Quality Management Skills
- Stakeholder Management
- Information Management Capabilities
- Developing Strategies
- Following procedures
- Root Cause Analysis and Problem Solving
- Project Management Principles
- Risk Management
- Driving delivery of results
- Leading courageously

Responsibilities:

- Build and manage the provincially based data officers to embed the information management discipline.
- Ensures effective implementation of information standards and policies in the relevant geography using the approved tools and methodologies to ultimately improve the adoption of Information Management.
- Establish appropriate data governance forums within geographical area.
- Applies Information Lifecycle Management principles to their respective geographies.
- Conducts a gap analysis between the data issues raised and possible solutions and provides recommendations to the relevant Information Management Forum.
- Monitors and manages the quality of data and information by identifying errors (inaccuracy, incompleteness) and resolves such through data remediation and change processes.
- Actively drive data quality initiatives within geographical area.
- Matures the level of information management within responsible area by ensuring executive visibility and ensures alignment to business goals and measures.
- Communicates and drives adoption of #HealthyData principles.

Key outputs

Key relationships:

- PESCO
- IM
- Branches/Centres
- Area Managers
- IT
Enabling areas:
a. OSS
b. GOSS
c. COSS
d. CSU
- Operational Risk
- Compliance
- Regulatory Reporting

Key outputs:

- Prioritisation of the key provincial data challenges.
- Drive the resolution of the prioritized business challenges.
- Locally relevant dashboards and reports
- Pexco monthly submission on IM
- RBB & IM monthly submission on provincial performance

Key performance measures:

- Increased Data Quality for all the provinces.
- Revenue generation enablement.
- Cost reduction enablement.
- Stakeholder satisfaction
- Time to resolve data issues should reduce.

Challenges faced:

- Setting standards on an inconsistent data is required. We need a baseline on each of the different types of data because we don’t know what good enough is. A new standard must be created.
- Ensuring that the customer data masterfile actually is the master and ensures that it then updates all upstream and downstream systems accordingly. This must be for the entire PBBSA.
- This is a complex environment with multiple participants involved simultaneously with frequently unclear boundaries of scope.
- This individual must define what data quality means for the provinces based on the local context and to articulate to what the quality standards are.
- Manage the complex technical and non-technical data related challenges.

Decision making

Key decisions:

- Makes decisions regarding operational prioritisation of data quality matters aligned to the data remediation strategy for provinces.
- Decide on the validity of legal and reporting business requirements in order to ensure adherence to Compliance.
- To take-on escalation, do the necessary root cause and resolve where possible. If they cannot resolve then escalate the matter to the Head of the Data Quality Management.

Governance / forums:

- PEXCO
- Provincial Business Review
- Data Lab Steerco as a member of the steerco to report on the overall remediation efforts for provinces
- Participate in the Data Stewards Committee. This is to ensure that there is alignment on the priority provincial data challenges.














 
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