Responsibilities:

1. Collection of all monies

Ensure that all documentation is received by the customer on or before 7th working day of the month. To collect all outstanding money within the 30 day period.


2. Reconcile and follow up on queries:

Reconcile account where there are problems and deal with queries with customer, AM or SDM – within 24 hours.


3. Process customer payments:

Process customer payment daily from bank statements and query unknowns on bank statement. To ensure that the money allocated are the correct amount and account.


4. Overdue accounts

Accounts are overdue on 30 days a letter to the customer requesting payment has to be send. 9 Working days after the letter was send phone customer to make arrangements for payment.

Account overdue on 60 days send a final notice to the customer demanding payment. Please ensure that the final notice is signed by the department head.

Block accounts on hold on Navision & Simplicity.


5. Filling

Filling of all documentation and correspondents from client. Keeping reporting tools up to date with notes.required-Professional approach and be service orientated
-Be enthusiastic about professional delivery to clients
-Result driven
-Proactive – self starter
-Strong communicator and be able to work under pressure
-Team player and a strong leader
-Attention to detail and have a meticulous and systematic approach to daily work
-Good interpersonal skills
-High stress tolerance
-Dedicated
-Adaptable
-Mature