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Operational Specialist,Customer Support (RRD)

Job Ref
265671
Job Type
Permanent
Employer Type
Company
Date Added 12 Apr 2016
Expiry Date 27 May 2016
* There have been no applications to this job.
* This job has been viewed 1682 times.
Employer:
Telkom

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
Responsiblefor customer service experience across Fulfilment, Assurance and Billing, as well as Service levelmanagement (including all aspects of service delivery management relating to customer service)...
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Responsible for customer service experience across Fulfilment, Assurance and Billing, aswell as Service level management (including all aspects of service delivery management relating tocustomer service). Institute effective incident-problem and change management. Ensure consistentcustomer service across the TBM FAB, as well as optimal use of designated systems, tools andtechnology platforms. Manage relevant stakeholders.




 
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