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Data Reporting Analyst
Job Ref
279640
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
11 Jun 2018
Expiry Date 26 Jul 2018
Expiry Date 26 Jul 2018
* There have been 5 applications to this job.
* This job has been viewed 2009 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
The Data Analyst role in the Service Management area will be responsible for providing detailedinsight into the operational efficiency of its internal processes by analysing and reporting on datagenerated by these processes held in Jira Service Desk. The reporting will be provided eitherthrough a web front end or possibly through MS Excel.Principle Duties andResponsibilities
Interacting with the department and business staff to identifyappropriate data analysis requirements
Generating scripting to efficiently extract requireddata from Jira Service Desk and possibly other data sources, for example a CMDB, analyse and thengenerate reports.
Monitor and optimise existing processes to ensure system performance ismaintained.
Develop web based interfaces to extend users ability to interact with processdata.
Extend other data sources, for example the CMDB, to manage further information thatcan be used to augment current reporting.
Experience andQualifications
At least 2 years’ experience in data analysis and / or datamanagement
A strong working knowledge of Perl and its use in building web sites.
Experience with ModPerl would be a significant advantage.
A strong working knowledge ofApache would be an advantage
Experience with MySql and Postgres SQL databases is aprerequisite. Strong SQL skills will also be required.
Experience with Microsofttechnologies is required especially with Windows and MS Excel.
ITIL awareness would bebeneficial.
Competencies
Strong Communication andrelationship building skills
Strong analytical and logical skills
Ability to makedecisions
Tried and tested conflict resolution skills
Strong operational focus andthe ability to work in a pressurised operational department
Must be able to evaluate anddirect
Position based in Cape Town. May be required to travel to Centurionperiodically.