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Senior Manager

Job Ref
272997
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 7 Jun 2017
Expiry Date 5 Jul 2017
* There have been 14 applications to this job.
* This job has been viewed 2278 times.
Employer:
BCX 1

Location:
Gauteng

Salary:
Market related

Benefits:


Role details:
BCX objective is to be the market leader of quality FMC (Fixed Mobile Convergence) products/services to all its desired and focused customer segments. Hence, the role holder will be responsible for the product development, product lifecycle and marketing of all FMC products within the converged communications portfolio that will ensure product revenue, profit and usage targets are achieved. To develop and implement a strategic product marketing plan in conjunction with product development, marketing communications and brand marketing.
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Key Responsibilities:
•Responsible for selection, development and ongoing management of products, services or rate packages and for all aspects of FMC product life cycle management.
•Responsible for interfacing with other departments within the organisation to convey strategic direction, business leadership and support for FMC products and services.
•Executes the BCX marketing plan and is responsible for driving increases in profitable revenue for FMC products and services.
•To conduct external market analysis, segmentation and differentiation by various research methods including focus groups with the primary goal of identifying strategies to: increase external market share or retain existing market share; enable selection of the external target market for the product or service; determine appropriate distribution channel and respond to variables in the competitive marketplace including forecasting and sensitivity analysis of the options.
•Responsible for pricing, including setting prices or rates to FMC products or services. This includes costing and economic modelling, revenue forecasting and portfolio profitability.
•Responsible for promotion/advertising of FMC products and services including forecasting, budgeting and determining the customer segments.
•To participate in technology planning as the Marketing representative for FMC products/services on business drivers, key markets, customer experience, market demand and industry trending.
•Ensure FMC key performance indicator for products/services are monitored, achieved and reviewed when n necessary
•To identify significant areas of risk related to BCX network, and propose the right solutions.
•Responsible for leading small projects such as service enhancements and evolutionary portfolio changes.
•Responsible to identify and represent cross-impacts of FMC products/services and policy decisions between related technologies such as: Wi-Fi, Broadband Data and Internet, Data Centre & Cloud, GPON, Wireless and Voice.
•Accountable for performance management of employees in the section including setting objectives, providing regular performance feedback and coaching and mentoring to improve performance and maximise employee’s job satisfaction.
•Accountable for developing the section’s budget within the framework of the corporate budget and monitoring and controlling sectional expenditures to meet the budget and maximise the effective use of BCX's financial resources.
•Implements and exercises delegated authority and any other instructions and directives as may be issued by the management from time to time.

Job Requirements -


EDUCATION
•Grade 12, NQF Level 4 plus relevant diploma or degree, NQF Level 5 or 6
•Preferably certification in ITIL Service Management and Service Delivery modules


EXPERIENCE
•5 – 7 years in MOBILE environment
•At least 10 years total ICT experience of which at least 2-3 years should have been in management/team leading roles


OPERATIONAL REQUIREMENTS
•A cell phone is required
•A valid driver’s licence is required
•Own transportation is essential


COMPETENCIES
Knowledge and Skills:
•Business Acumen
•Conflict management
•Contract management skills
•CRM skills
•Financial skills
•ICT management frameworks
•ICT technology skills
•Managerial skills
•Time management
•Understands the BCX’s way of work
•Understands BCX’s business values and ethics



Core Competencies:
•Analytical thinking
•Communication
•Comparisons
•Conceptualisation
•Customer excellence orientation
•Internal actualisation
•Leadership
•Negotiation



 
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