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Helpdesk Support Technician (Edenvale)
Job Ref
278922
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
26 Apr 2018
Expiry Date 24 May 2018
Expiry Date 24 May 2018
* There have been 11 applications to this job.
* This job has been viewed 2088 times.
Employer:
ICT Recruit
Location:
Gauteng
Salary:
ZAR8000 - ZAR10000 PM
Benefits:
Role details:
- - - - - - - - - - - - - -
Education:• Matric
• A+ Certificate
• N+ Certificate
• And/Or A National Diploma in IT
Basic Knowledge:
• Hardware & Software
• Printers
• Network
• Server
Duties:
• Managing and updating of helpdesk tickets
• Login of helpdesk tickets
• Assign tickets to technicians
• Following up with technicians on open tickets
• Following up and keep clients updated as to the technician allocation and progress of the ticket
• Booking in equipment for repairs and allocating to required technician and making sure it gets done and keeping the client informed at all times
• Monitor support hours purchased versus hours utilized
• Supervise client internet connectivity and log calls with the providers if required to get the link back on-line
Reference for this position is Helpdesk Technician which is a permanent position based in Edenvale offering a salary of R 10 000 per month.
ICT Recruit are specialist IT recruiters with a wide range of tech positions available. Should you not hear from us within 14 working days please consider your application unsuccessful, however we do keep CV’s on our Database for future use or other positions you qualify for.
Email lea @ ictrecruit. co. za
• Check out our website www.ictrecruit.co.za for more positions that might be right for you!
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