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Field Support Engineer

Job Ref
279495
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added 4 Jun 2018
Expiry Date 19 Jul 2018
* There have been 21 applications to this job.
* This job has been viewed 1510 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
Our external client is looking foran IT Field Support Engineer to ensure that IT support is being provided to users accordingly tomeet the needs of the business
- - - - - - - - - - - - - -
Maintain and support the ICT environment
Connecting computers/ equipment to thelocal area network (LAN)
Installing, configuring, supporting and upgrading software tofollowing client group stores
Maintaining assets at allocated stores in region 
Supporting the division and stores with email access and support
Installing andconfiguring Boimetric clock, finger print scanners (Verdi reader) and tills
Softwaresupport (email support), installation of network cables (cat5,6/ UTP/ SWP) switches, patch panels,mounting cabinets, Molex- wall boxes, etc.
Interact with Help desk to resolve incidents onRemedy software
Installation of IPO office (Avaya phones)
Recreate profiles andassist with email support – Outlook and Office 365 emails
Escalate complex incidentsand resolve them within specified time frames on Remedy software
Provide weekly operationalreports for submission to IT Head office
Working closely and in conjunction withcontractors/ vendors 
Ensure the implementation of infrastructure and hardwaresupport
Ensure all desktops and laptops/ equipment on network has anti-virus software andrun weekly updates
Desktop support
Repairing and arrangement of replacementcomputers/ equipment for users
Manage movement of IT hardware between regional office andstores
Promote remote desktop support to divisional office and stores
Escalatecritical incidents – remediation management

If you fit this profile, please loadyour CV on the Datacentrix website. To view more of Datacentrix IT jobs, go to www.datacentrix.co.za and click on ‘SearchJobs'




 
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