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Customer Engineer ( 6-month contract )

Job Ref
Job Type
Employer Type
Date Added 27 Oct 2020
Expiry Date 24 Nov 2020
* There have been 17 applications to this job.
* This job has been viewed 1963 times.
Leading IT Services Company


ZAR70 - ZAR70 per hr


Role details:
6 month project contract

Based in Burgersfort.
To start immediately.
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Core Description:

To provide more routine hardware service, or ‘remote’ diagnostic activities under close supervision

Key Deliverables / Primary Functions :

Manage Configurations
• Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB)
• Necessary data is available for use by those performing investigations and ensuing actions.
Coordinate computer operations
• Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis
• Ensure that the use of multiple hardware and software platforms is possible.
• All tasks and procedures are always executed effectively and efficiently to agreed levels of service or specific requirements of service level agreements
Install Hardware/Software
• Agreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed.
• Proficiently track and check the necessary items to ensure that these are as described in the instructions or plans
• Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards

Functional Skills and Knowledge Required:

- Computer and Information Literacy,Interpersonal Skills,ITIL Framework
- preferredITIL Foundation Certification
– preferred,Microsoft Office Product Suite,Telephone Etiquette,Understands xxxxx Business Ethics and Values

Qualifications and Experience:

Grade 12 (NQF level 4) & 2 years experience.