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Desktop Support Engineer
Job Ref
269771
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
21 Sep 2016
Expiry Date 5 Nov 2016
Expiry Date 5 Nov 2016
* There have been 38 applications to this job.
* This job has been viewed 2758 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
CORE DUTIES +RESPONSIBILITIES OF THE POSITIONDeliver first and second line technical support on all workstations within area of service.
Responsible for upgrading and maintaining end-usersoftware versions and equipment.
Co-ordinate,install, set up and complete departmental moves with regards to IT equipment.
Effective and efficient handling of assigned incidents.
Maintenance of all hardware on workstations.
Schedule standby for after hour support
Identify financial and business risks to the company and escalate accordingly.
Ensure end user satisfaction with excellent service withregards to assigned incidents.
Professionaland efficient communication to relevant stakeholders.
Support effective teamwork.
Engage with appropriate training interventions to promote own professional development.
Share and transfer of product, process and systemknowledge.
Work as part of a team to deliverservice in assigned area.
TechnicalSkills
A+/MCSE
AD, Windows 7
Network infrastructure knowledge
Computer hardware
Server level knowledge will be anadvantage
