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Operations Specialist, System Engineer Services Support Exchange/Messaging

Job Ref
284804
Job Type
Permanent
Employer Type
Company
Date Added 8 Jun 2022
Expiry Date 6 Jul 2022
* There have been 5 applications to this job.
* This job has been viewed 2739 times.
Employer:
BCX

Location:
Gauteng

Salary:
Market related

Benefits:


Role details:
CORE DESCRIPTION:

• Operational support of Microsoft email infrastructure and related messaging systems.
• Effectively executes all related tasks within the Messaging team and meet SLA on incidents assigned to the resolver group
• Provide Messaging platform reports monthly to the client
- - - - - - - - - - - - - -
PRIMARY FUNCTIONS:

• Work on tickets logged by client and manage it through ITIL principles and complete within SLA
• Must be able to do migrations of mailboxes from on premise Exchange to Exchange online
• Upgrades of Exchange Server 2010/2013/2016/2019
• Setup Hybrid Exchange server integration with Office 365
• Setup new tenant to migrate users to Exchange Online
• Support Client Mimecast Environment




EXPERIENCE:

• Minimum of 5 years relevant technical Messaging platform services experience
• Experience in hybrid messaging, hygiene and threat protection will be advantageous
• Technical experience delivering services to multiple clients and managing their incident tickets to close within the agreed SLA
• Security controls that are required to protect the messaging platform for inbound and outbound messages



QUALIFICATIONS:

• Matric or Grade 12 or NQF4
• Information Technology - National Diploma or bachelor’s degree (optional)
• Relevant Information Technology technical qualification
• Driver’s license minimum code 08



 
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