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Junior Technical Support Technician (Sandton)
Job Ref
279363
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
7 Jun 2018
Expiry Date 5 Jul 2018
Expiry Date 5 Jul 2018
* There have been 36 applications to this job.
* This job has been viewed 2370 times.
Employer:
ICT Recruit
Location:
Gauteng
Salary:
ZAR18000 - ZAR20000 PM
Benefits:
Role details:
- - - - - - - - - - - - - -
Education: • Degree / Higher Diploma in Information Technology
• Microsoft Certifications – IE MCSE, MCP (an
advantage)
• ITIL Foundation (an advantage)
• N+, A+ (an advantage)
Technical Skills:
• 3 years minimum working with Microsoft Applications
like Exchange, MS SQL, MS Office, Office 365,
SharePoint
• Previous experience in Education and Non-Profit
organization will be advantageous
• Desktop Support and Server support – Linux and
Microsoft
• Drupal Platform
• Liaising with External Suppliers / Vendor
Management
Duties:
• Install and configure computer hardware operating
systems and applications
• Monitor and maintain computer systems and
networks
• Talk staff or clients through a series of actions, either
face-to-face or over the phone, to help set up
systems or resolve issues
• Troubleshoot system and network problems,
diagnosing and solving hardware or software faults
• Knowledge of network security practices and anti-
virus programs
• Provide support, including procedural documentation
and relevant reports
• Follow diagrams and written instructions to repair a
fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with
password issues
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion (or
referral to third parties, if appropriate)
• Prioritize and manage many open cases at one time
• Rapidly establish a good working relationship with
customers and other professionals, such as software
developers
• Test and evaluate new technology
• Participate in planning and recommendations for new
projects within the it team
Reference for this position is Junior Technical Support Technician which is a permanent position based in Sandton offering a salary of R 20 000 per month.
ICT Recruit are specialist IT recruiters with a wide range of tech positions available. Should you not hear from us within 14 working days please consider your application unsuccessful, however we do keep CV’s on our Database for future use or other positions you qualify for.
Email mp@ictrecruit.co.za
• Check out our website www.ictrecruit.co.za for
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