ABOUT US
ACI Worldwide, the Universal Payments™ company,
powers electronic payments and banking for more
than 5,600 financial institutions, retailers, billers and
processors around the world.
Forty years of payments expertise and customers
in 80+ countries, including:
• 18 of the world’s top 20 banks
• 300+ leading global retailers
• 3,600+ organizations utilizing electronic
bill payment solution
• 330+ organizations preventing fraud through
payments risk management solution

We currently have an exciting position of Associate Technical Consultant based at our Century City offices.AutoReqId
11467BR

Job Title
Associate Technical Consultant

Work Location:
South Africa - Cape Town

Job Description
JOB SUMMARY:
Ensures new and existing ACI customers receive a first class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (i.e., billable hours).

DIMENSIONS:
Standard work environment
Travel required, may be domestic or international

JOB ACCOUNTABILITIES:
Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing ACI’s methodologies. Conducts analysis of corporate objectives, business functions and processes. Fully understands the customer’s functional and technical requirements and is involved in the specification of these.
Provides analysis, consultation and advice to project delivery associates on all technical aspects of the engagement. Recommends and implements process improvements.
Supports the regional/product’s business development and sales support efforts for a particular territory, industry or account.
Assists customer with implementation efforts as necessary to ensure successful product adoption.
Anticipates the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies. Identifies information needed to clarify a risk or business situation, seeks that information from appropriate sources and uses skillful questioning to draw out the information.
Perform other duties as assigned.

Minimum Qualifications
Bachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting or Finance or equivalent experience.

Highly Desired Qualifications
Postilion experience.
Professional services
Payments experience
Customer facing technical consulting work