A well known environmental company is looking for Customer Service Clerk to join their exciting team.
Minimum Requirements:
Matric
3 years relevant experience.
Computer skills (Excel & Word) essential.
Fluency in English and Afrikaans (a third language an added advantage).
The candidate will be dealing with customers and therefore must be an articulate communicator who understands and applies the principles of telephone etiquette.

Duties:
Provides customer service support by analysing and verifying the accuracy of information on orders received
Initiates and/or implements corrective action as needed in order to ensure that orders are processed promptly and efficiently as per customer requirements
Ensures that an excellent standard of service and a high level of customer satisfaction is maintained at all time
Resolves product or service enquiries by clarifying and recording the customer's complaint, determining the cause of the problem and expediting corrective measures in the best interest of both the customer as well as the company
Ensures and provides service of superior quality to both internal and external customers
Participates and contributes to the successes of the customer service department as a whole