A Leading commercial bank is seeking to engage the services of an analytical individual to join a fast paced team in the capacity of SWIFT/FMM BUSINESS PLANNER AND RISK MANAGER who will be responsible for providing Business support to the SWIFT and Financial Message Management users.\n\n

Preferred Knowledge and Experience
(a) Have least 2 years previous experience in SWIFT processing
(b) Have suitable knowledge of:

SWIFT
Risk Management
Business Change Management
Statistics / Trend Analysis

(c) Be computer literate and have a good working knowledge of MS Office suite, Internet and MS Outlook.
(d) Be able to communicate verbally and in writing at all levels.
Qualification and/or Knowledge

(a) Grade 12
(b) Knowledge of Back Office processing and interfaces
(c) In-depth knowledge of SWIFT
(d) BCOM degree or Business Administration Related Degree will be an advantage
 
Knowledge/Technical Skills/Expertise

a) General banking experience in an operational environment
b) Business Change Management Project Management
c) Financial Market Instruments
d) Statistical Analysis
e) Risk Management
 
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Job Purpose
Directly responsible to: Head of SWIFT & FMM Operations

Regular liaison with:
Internal

CIB Operations Shared Services
Group Operations Shared Services
Investor Services
International Trade Services
Compliance
Retail Forex/Personal and Business Banking (PBB)
Treasury
Global Transactional Banking (GTB)
Global Market Operations (GMO)
Transactional Products and Services (TPS)
External
SWIFT Users South Africa
Bankserv
Trustlink
SWIFT Belgium
AT&T through Enth Degree
Orange Business Systems
Misys International Banking Systems Ltd.
Corporate clients

Key Responsibilities/Accountabilities
Assist the Head: SWIFT & FMM Operations

To provide Business support to the SWIFT and Financial Message Management users.
To prioritise issues raised by clients for action by BA’s, IT and Testers
To review proposed solutions BA’s and provides sign off on test results prior to implementation.
To plan and participate in projects to provide required business input which will necessitate successful implementation of a business solution/project.
To identify business improvement opportunities and to prioritize for action by BA’s.
Monthly Statistical Trend Analysis
To maximize the number of bank entities subscribing to the SWIFT utility.
Manage a dashboard and a view of impact related to all changes (Projects/Programmes) in flight or to start for CIB Operations
Facilitate bi-weekly CIB Operations Business Priority Committee with stakeholders
Manage SWIFT/FMM Stakeholder communications

Competencies Management skills
Analysis and Judgement

Rational, logical and objective observer, breaks problems into components, weighs and relates.  Have sound judgement.

Administration

Organize own work, follow-up, control and monitor plans and activities.

Creativeness

Have original ideas, think laterally and have an inquiring mind and a fresh approach to problems.

Planning

Look ahead and develop programs and work schedules.  Anticipate problem areas. 

Communication

Transmit ideas, information and instructions to individuals and groups clearly and concisely, both verbally and in writing.

Personal Attributes
Motivation

Display initiative and drive, is a self-starter and works with energy. Readily assume greater responsibility, is not easily discouraged and is realistically ambitious. Should have enhanced self-regard with the ability to understand, respect and accept one-self.

Social Adaptability

Have the ability to establish and maintain relationships within the work environment and within the greater SWIFT community.  Earn respect at all levels in business dealings.

Flexibility

Have the ability to adjust thoughts and behaviour to rapidly changing situations and conditions, cope with the unexpected. Have the ability to withstand adverse advents and stressful situations without falling apart.

Dependability

Have the ability to be logical, rational and objective when making decisions.  Follow personal assignments to a conclusion. Meet schedules and deadlines, cover all details and leave no loose ends.  Adhere to instruction and policy where required.

Decisive

Have the ability to identify and define problems as well as generate and implement effective solutions. Must be self-reliant and self-directed in one’s thinking and be free of emotional dependency. Be able to make calculated and tough decisions in a reasonable time frame.