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Cloud Support Engineer - Security
Job Ref
274246
Job Type
Permanent
Employer Type
Company
Date Added
25 Jan 2018
Expiry Date 22 Feb 2018
Expiry Date 22 Feb 2018
* There have been 2 applications to this job.
* This job has been viewed 4983 times.
Employer:
Amazon Development Centre Cape Town
Location:
All Areas
Salary:
Market related
Benefits:
Role details:
AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services such as Amazon S3 and Amazon EC2. We have a team of talented Support Engineers located in 8 countries around the world, and are growing rapidly.
- - - - - - - - - - - - - -
Every day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking technologies
- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
- Interact with leading technologists around the world
- Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services
- Drive customer communication during critical events
We are seeking Devops Support Engineers with a specialty in database technologies.
BASIC QUALIFICATIONS
· Strong Linux system administrator skills
· Strong skills in one or more of following:
· Oracle
· MS-SQL
· Mysql
· PostgreSQL
· DB performance tuning and troubleshooting
· Experienced setting up monitoring / alarming for production DB environments
· Some experience with NoSQL technologies like DynamoDB , Redis, MongoDB, Cassandra or Riak
· ETL experience in managing data workflow jobs
· Experienced with linux system monitoring and analysis
· Good understanding of distributed computing environments
· Technology-related Bachelor’s degree or equivalent work experience
· Excellent oral and written communication skills
· Customer service experience / strong customer focus
· Strong multi-tasking skill
· Strong analysis and troubleshooting skills and experience
· Self-starter who is excited about learning new technology
· Open to working at least 1 weekend day
PREFERRED QUALIFICATIONS
· Some experience with query analyzers and query tuning / slow query optimization etc.
· Networking (DNS, TCP/IP)
· Exposure to Virtualization (VMware, Xen, Hypervisor)
· Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR
· Exposure to security concepts / best practices
· Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network
· Monitoring / Troubleshooting tools
· Experience managing full application stacks from the OS up through custom applications