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Installation Technician

Job Ref
284773
Job Type
Permanent
Employer Type
Company
Date Added 13 Jun 2022
Expiry Date 11 Jul 2022
* There have been 8 applications to this job.
* This job has been viewed 2493 times.
Employer:
GAAP POINT OF SALE

Location:
Gauteng

Salary:
Market related

Benefits:


Role details:
Located in Midrand, JHB

JOB SPECIFICATION:

• Interact with customers to provide and process information in response to inquiries, concerns, and requests about Hardware and Software
• Gather customer’s information and determine the issue by evaluating and analysing the root cause of the problem
• Teach clients how the software works
• Stay with the client from open to close
• Follow standard processes and procedures
• Identify and escalate priority issues per Client specifications
• Ensure that the client is trained to spec before leaving the store after 3 days
• Escalate challenges experienced to the team leader as soon as it happens
• Report back regularly to team leader as required
• Stay up to date with software/hardware changes/enhancements
- - - - - - - - - - - - - -
MINIMUM REQUIREMENTS AND COMPETENCIES:

• Must have own reliable transport
• Must have valid driver’s licence
• Must have a Matric certificate and basic IT knowledge
• Must be able to work for long periods of time
• Position requires patience
• Position requires an analytical and positive thinker
• Must be presentable and well spoken


IMPORTANT NOTE:

• Must have their own reliable vehicle (not a relative or friend’s vehicle)
• The vehicle must have space to carry stock like computers and printers etc
• Vehicle mileage preferably 80 000km or less, but we a willing to look at mileage between 80 000 and 100 000km
• Vehicle must be insured for business before they start working
• Candidates must have a decent credit history and not be blacklisted
• Salary: R10,000 to R12,000 per month



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