Responsible to manage and co-ordinateoperations and resources i...Responsible to manage and co-ordinate operations andresources i.r.o. the section in order to achieve the targets and objectives within Wholesale ServiceManagement business plan.- Implement and contribute to Business Plan & design operational plan for environment- Identify targets & goals for environment- Set and manage performance of section- Ensure quality & timelines are met- Drive implementation of solutions- Monitor and measure success- Apply performance measures and incentives in a fair and equitable manner- Compile and execute Human Capital plan- Provide people management to the team- Compile human capital plan and work force planning- Provide appropriate training and development initiatives- Establish and maintain conducive work environment- Manage finances of section- Build relationships with relevant stakeholders by building and managing internal and externalcustomer relationships- Obtain required information from key role players- Provide team leadership by providing targets and measures for productivity and increased revenueflow- Establish an enabling work environment and culture for optimum staff performance- Enable employee satisfaction measures- Motivate, lead, guide and mentor staff- Cultivate and maintain loyal customers base