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Policy Administrator (12 month Contract)
Job Ref
272774
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
20 Mar 2017
Expiry Date 4 May 2017
Expiry Date 4 May 2017
* This is an Affirmative Action position.
* There have been 3 applications to this job.
* This job has been viewed 5146 times.
Employer:
SET Consulting
Location:
Gauteng (Jhb)
Salary:
ZAR150000 - ZAR300000
Benefits:
Role details:
- - - - - - - - - - - - - -
Job Description: Policy AdministratorDepartment:Customer Service Centre
Main Purpose:
The effective and efficient execution of the policy administration process to ensure the timeous issuing and amendments to new and current policies, whilst building and maintaining relationships with key stakeholders (internal and external) namely brokers, clients, service providers.
Job Objectives:
To monitor, measure and control the policy administration processes and procedures in adherence to company policies and regulations, ensuring high levels of customer satisfaction.
To deal with all escalated policy administration matters outside the staff mandate.
To monitor, measure and analyse statistics to correct any deviations in daily transactions.
To detect and refer breached underwriting mandates to the retail underwriting team and Branch Managers for possible risk exposures.
To adjust and retain current policies.
To reduce company risk through endorsements and cancellations of high risk exposure policies.
To monitor and control the facultative reinsurance referrals to underwriting.
To monitor on a monthly basis that debit order policies are allocated correctly and the processing of refunds.
Renewal selection of all monthly and annual policies on monthly basis.
System testing as and when required.
Job Specific Requirements: Job Knowledge:
Short Term Insurance
Business Environment
Underwriting principles
Business Acumen
Regulatory
A good understanding of mandates and binder
Reinsurance
Risk Management
Job Related Skills:
Computer Literacy (MS Office, Excel advanced level)
Planning and Organising
Problem Analysis and Decision Making
Customer Service
Interpersonal skills
Communication skills (verbal and written)
Team management
Ability to deal with confidential and sensitive information
Numeracy
Attention-to-Detail
Accuracy
Conflict Management
Financial and Business Acumen
Stress Management
Assertiveness
Job Experience:
Minimum 2 year experience in short term insurance
Education:
NQF Level 4 Insurance Qualification
FAIS Compliance
ICIS and/or HCI (advantage)
RE qualified
Competency Requirements: Essential
Analysing
Delivering Results and Meeting Customer Expectations
Entrepreneurial and Commercial Thinking
Applying Expertise and Technology
Planning and Organising
Following Instructions and Procedures
Coping with Pressures and Setbacks
Relating and Networking
Deciding and Initiating Action
Achieving Personal Work Goals and Objectives
Working with People
Adhering to Principles and Values
Writing and Reporting
Adapting and Responding to Change
Learning and Researching
Persuading and Influencing
Presenting and Communicating Information
Leading and Supervising
Creating and Innovating
Formulating Strategies and Concepts
Kindly send CV's to aneesa @ set . co .za