PURPOSE STATEMENT:

• To optimise business efficiencies made possible by automation, digital, information and communications
technologies through systematically analysing and defining business requirements and/or functional specifications.
• To develop and design solutions and ensure effectiveness of implementation as well as continuous
improvement for business and/or existing software/applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the solution/feature team.KEY PERFORMANCE AREAS:

4.1 Analyse and define business requirement.
4.2 Collaborate to design solutions.
4.3 Support solution implementation.


KEY TASKS & ACCOUNTABILITIES:

5.1 Analyse and define business requirement.
• Conduct systematic analysis to define business requirement.
• Perform end-to-end analysis of business area/application.
• May assist with facilitation with stakeholders.
• Validate and ensure information integrity/requirement gathering via resources and research for documentation
of information (data).
• Analyse and interpret information relevant to the business need or initiative in order to provide insights and
recommend solutions and/or actions.
• Coordinate reporting on initiative and project status to relevant stakeholders and provide reports to relevant
stakeholders as required.
• Coordinate formal communication to stakeholders on business solutions.
• Clearly document the business requirement.


5.2 Collaborate to design solutions.
• Collaborate with stakeholders to identify and analyse business need and develop appropriate systems
solutions.
• Build and apply end-user knowledge to create solutions that deliver to stakeholder requirements.
• Communicate and present findings to stakeholders including divisional sponsor panel, management and EXCO.
• Act as conduit between business and technical stakeholders and solution team for effective Communication and implementation.
• Work within a feature team (Architects and Developers) on allocated and prioritised projects or initiatives with
planned time frames.
• Present reports and solutions and contribute to or facilitate the decision-making.


5.3 Support solution implementation.
• Project involvement as contributing team member in stand-ups, backlog grooming, work planning and
prioritisation, and status updates of current support incidents.
• Ensure solution delivery is according to business requirements.
• Coordinate go-live activities with business stakeholders through continuous interface and liaison between
technical solution team members and business users.
• Develop success metrics ensuring delivery to meet customer expectations as well as conduct post
implementation evaluation.



KNOWLEDGE AND EXPERIENCE:

Minimum:
• Business and data analysis
• Communication and translation of information across business and technical environments
• Functional and business process design
• Evidence-based best practice solutions
• Stakeholder collaboration
• Interface between business and Technology
• Project Management principles and relevant development lifecycle experience
• Agile development lifecycle principles and experience
• 3+ years as IT BA experience

Ideal:
• Operational and functional understanding of applications
• Banking systems, processes, and technologies understanding
• Relevant applications and programming knowledge
• Knowledge of software assurance / development of test plans
• Screen flow and design
• 3+ years as IT BA experience



QUALIFICATIONS:

Grade 12 National Certificate / Vocational

• Business Analysis Foundation Programme
• Certificate Programme in Business Analysis