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Technical Operations Support Analyst
Job Ref
272050
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
18 Apr 2017
Expiry Date 16 May 2017
Expiry Date 16 May 2017
* There have been 58 applications to this job.
* This job has been viewed 4739 times.
Employer:
Vheneko Business Solutions
Location:
Gauteng
Salary:
ZAR30000 - ZAR40000 PM
Benefits:
13th cheque, pension fund, medical aid
Role details:
- - - - - - - - - - - - - -
Role Responsibilities:• Perform operations, configuration and maintenance on production systems
• Track, manage and report on incidents
• Conduct SQL scripting and DB maintenance
• Identify enhancements to improve supportability, operability and performance of systems
• Ensure SLAs are met for external and internal clients in terms of mean time to respond and mean time to resolve issues
• Maintain the internal servers and perform day-to-day IT admin tasks
• Provide after-hours support according to a standby schedule
Skills/Requirements
• Previous production system support work
• Strong analytical and problem solving skills
• Ability to adapt to changes and learn quickly
• Capacity to work under pressure
• Ability to share knowledge and contribute to a team
• IT admin experience
• The ability to identify product gaps and liaise with development and architecture teams to outline requirements
• Telecoms Industry experience highly beneficial
Education / Qualifications
• Microsoft SQL Management Studio
• SQL Database Maintenance
• Support and Configuration of Java Applications
• Application monitoring support
• Microsoft Office (Advanced)
• Knowledge of MS SQL utilities e.g. Scheduled Jobs, Store Procedures, Indexing etc
• Knowledge of Windows operating systems