JOB SEEKERS
EMPLOYERS
JOBS QUICK-SEARCH
.net
.net developer
a+
abap
account manager
accountant
admin
administrator
analyst
architect
bookkeeper
business analyst
business intelligence
c#
call centre
ccna
cisco
cloud
cobol
consultant
delphi
desktop
desktop support
developer
engineer
finance
graduate
graduates
helpdesk
internship
it manager
it support
it technician
java
java developer
junior developer
legal
linux
manager
marketing
mcse
network
network administrator
oracle
personal assistant
php
php developer
programmer
project
project administrator
project manager
receptionist
sales
sap
secretary
security
sql
support
technical support
technician
test analyst
tester
web developer
NEWSLETTER
FOLLOW US
Storage and Backup Engineer
Job Ref
256531
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
3 Jul 2015
Expiry Date 17 Aug 2015
Expiry Date 17 Aug 2015
* There have been 10 applications to this job.
* This job has been viewed 1165 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
ZAR40000 - ZAR42000 PM
Benefits:
Role details:
- - - - - - - - - - - - - -
Installation, maintain and supportof enterprise SAN and backup/recovery environments.Design, Implement and maintain complexenterprise storage area networks and data backup and recovery systems primarily those from EMC.
Provide support & technical advice on storage related matters
Respond to enquiries/ queries from staff, administrators, service providers, site personnel and outside vendors and etc.to provide technical assistance and support
Implement and/or coordinate system updates andreplacement of 'old' versions
Ensure SAN disk arrays and SAN networks are operatingoptimally
Manage the day to day operations of the SAN and Backups
Liaising withrelevant 3rd parties and 3rd level engineers towards the resolution of technicalissues
Building & re-building storage environment
Update relevant software andfirmware.
Administration
Conduct Administration of SANto ensure that there enough capacity to meet current and future business requirements.
Provision of storage space based on server or application needs.
Ensure that back-upsare performed in accordance to the requirements and schedules.
Ensure that restores areperformed in accordance to the requirements.
Monitoring
Monitor SAN events & ensure compliance with Security Policy
Monitor and Remediationof Backups and SAN issues
Monitor Operational systems including SAN networks (Switches, HBAetc.)
Monitor and Troubleshoot storage related performance issues
Conduct spotting of trends across regions and client base and feeding back observations andassessments to the company’s management team
Maintain network operations,applications and operating systems.
Process any follow up action
Perform all callresolutions related to assigned areas
Develop standard operating procedures (SOP’s)for 1st and 2nd level support
Ensure Compliance with all Operation policies andinstructions
Ensure Compliance with all service management system reporting and ticketupdate requirements
Monitor SAN controllers and ensure that they are operatingoptimally
Develop & maintain SAN and Backup support and relateddocumentation
Prepare technical reports on the operation of systems
Customer Service
Respond timeously to customer queries and toprovide feedback
Update customers on the progress of data updates both daily andmonthly.
Actively find ways to improve customer service
Provide customer serviceas per agreed SLA’s
Performance Contracts
Participate in annual contracting process, agree and sign required documentation
Participate in quarterly performance management process / reviews
Skills Development
Ensure learningsolutions are identified, proposed and implemented according to on-going personal and teamdevelopment plans.
Negotiate training and development requirements with manager
3.
KNOWLEDGE ANDEXPERIENCE
Education
Matric
Diploma or Degree in IT
MCSE/Linux certification
EMC certification
ITIL Foundationcertification
Experience & Skills
3 years SupportExperience
Knowledge of MS operating systems, Linux OS
Knowledge TCP/IPprotocol suite
MS Office Suite
Virtualization(VMware)
SAN (EMC,Brocade)
HP Data Protector
Server hardware (HP)
Solid Windows operatingsystem (OS) knowledge.
Solid knowledge on Windows processing hardware.
SolidWindows GUI and command line knowledge.
Understand Operator and/or Production Supportand/or Application support roles