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IT Support Engineer
Job Ref
258314
Job Type
Permanent
Employer Type
Company
Date Added
6 Nov 2015
Expiry Date 4 Dec 2015
Expiry Date 4 Dec 2015
* There have been 151 applications to this job.
* This job has been viewed 8001 times.
Employer:
Khipu Networks
Location:
Gauteng
Salary:
Market related
Benefits:
Role details:
Khipu Networks is an award winning company and one of the UK's & South Africa’s leading Cyber Security Companies, one of a very small number of companies who have the technical expertise and products to respond to the commercial and business challenges of customers. Khipu Networks main focus is cyber security, which is implied in all of our innovative and often unique leading solutions which meet the common and specialist requirements of customers. Khipu Networks reviews the security environment as a whole and advises organisations on the best practices and applications to meet legal and company obligations. It constantly reviews new technologies to satisfy the emerging customer requirements. These areas can cover audit, compliance, remote access, e-mail, internet, and access / authentication across fixed or wireless networks.
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Location:Khipu Networks have offices in Cape Town and Port Elizabeth, We are looking for additional field based engineers to cover mainly the Gauteng region, with some country wide and potential international travel required.
Role:
A vacancy has arisen for an experienced IT engineer. The successful applicant will be providing design, installation and support services both on-site and remote to our customer base.
This is a challenging and varied role, and would suit a self-motivated individual wishing to further develop their existing knowledge of networking and security.
Full training is given both internally and external on our product range to a level where you can act as a consultant for our customers. This role involves travel both within South Africa and world-wide.
Responsibilities:
Understand and correlate customer requirements into technical designs.
Deliver, install, and support customer solutions
Work with other Engineers within the company to ensure that customer issues are dealt with appropriately within the agreed time scale.
Manage own level of technical knowledge development to ensure up-to-date industry standards and trends.
Document designs and installations for internal and customer handover
Conduct knowledge transfer in your field of speciality
Essential Skills/Experience:
Excellent spoken and written English.
Motivation to take ownership of problems and see them through to a successful conclusion.
Strong organisational and time management skills and able to work under pressure in a busy technical environment.
Customer focus and understanding of business aims
Excellent Telephone Manner
Ability to work under pressure
Ability to influence and persuade
Outgoing, open minded, motivated and enthusiastic
Can do, positive attitude
Maintain a professional and polite disposition at all times
Work well in a team but also perform individual tasks/projects at the same time.
Clean and Valid South African driver’s license or equivalent.
2-5 years minimum experience in networking and/or security
Product knowledge of Aruba/Palo Alto Networks/Alcatel-Lucent Networks desirable
Benefits:
23 days holidays (excluding bank holidays) rising to 28 days with years in service
Laptop & mobile provided
Health Care/Medical Fund
Pension/Provident Scheme
Car Allowance