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Cisco Engineer
Job Ref
272255
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
22 Feb 2017
Expiry Date 8 Apr 2017
Expiry Date 8 Apr 2017
* There have been 12 applications to this job.
* This job has been viewed 1055 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
. Management and support ofthe Company systems and IT infrastructure
• Implement, manage and support Network Systems that comprise ofSwitches, Routers, Firewalls, Wireless devices, VOIP and Video systems across the business
• Liaisewith outside vendors ensuring minimum downtime to business systems.
• Obtain an in depth understanding ofthe infrastructure installations.
• Identify areas for service improvement and ensure a process of continuousimprovement is carried out.
• Provide the final line of support for all network relatedqueries.
•In conjunction with the larger IT team ensure relevant documentation for systems implemented is keptup to date: build documents, network diagrams, SOP's, service continuity etc.
• Perform daily systemmonitoring, verifying the integrity and availability of all hardware, systems and keyprocesses.
•Provide tier 2, 3 and other support per requests from the ticketing system. Investigate andtroubleshoot issues both remotely and onsite and ensure the calls are resolved within the agreedtime frames stipulated in the SLA.
• Apply patches and upgrades on a regular basis, and upgrade administrativetools and utilities.
• Maintain operational, configuration, or other procedures.
• Facilitate on-time reporting,tracking and resolution of hardware, network, communication or infrastructure failures.
• Provide overtime andstandby services as needed by the business.
2. Policies and procedures
• Ensure that system hardware, operatingsystems, software systems, and related procedures are adhered to as per company policies andstandards.
• Contribute to and maintain system standards.
• Develop and maintain installation andconfiguration procedures.
• Research technology to gain a competitive edge for the Company.
• Prepare technicaldocumentations and reports on the operation of systems and application as required.
3. Optimize own performancewithin the team
• Participate as a productive team member.
• Manage own performance in order to meetdepartmental objectives.
• Value diversity and actively build business relationships.
QUALIFICATIONS & EXPERIENCE
• BDegree/National Diploma in IT (Desirable)
• Minimum 5Years’ Experience as a Network Engineer
• CCNP R&SEssential
• CCNP VoiceEssential
• CCNAWireless Essential
• Experience with Cisco Call Manager will be an advantage
• Experiencewith Cisco IM and Presence will be an advantage
• Experiencewith Cisco Unity Connection will be an advantage
• Experiencewith Cisco Unified Contact Centre Express will be an advantage
• Experiencewith Cisco 2500 Series Wireless Controllers will be an advantage
• ITILFoundation certification will be an Advantage
• MCSEcertification will be an advantage
• VCP certification will be an advantage
• IBM BladeServer and SAN management experience will be an advantage.