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Desktop Engineer
Job Ref
273445
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
25 Apr 2017
Expiry Date 9 Jun 2017
Expiry Date 9 Jun 2017
* There have been 58 applications to this job.
* This job has been viewed 1509 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
One of Datacentrix major client in Kimberly is looking to appoint a Field ServiceEngineer on a long term contract. The candidate must hold an A+ and N+ certification coupled withmore than 3 years experience in the desktop support environmentExperience & Skills
Minimum of 3 years relevant experience within an IT Support environment
Previous experience within networking support, software and hardware supportessential
Provide physical first level support and diagnostics,assisting the Service Desk Agent’s, second Level Expert’s and third Level Experts
Perform first Level Diagnostics in cases where the SDA‘scannot
Assist with answering the phone during busy or peakperiods
Provide remote support to the SDA’s and Second Level Expert‘s
Fulfil the role of SDA during busy /peak periods after hours and over weekends
Build newworkstations, laptops, printers and any other required hardware configuration that is not covered byother contracts
Conduct swap-out of existing workstations,switches, notebooks, printers, monitors and any other physical component required during servicerestoration
Upgrade workstations, laptops and other hardware, asrequired, in line with existing maintenance contracts
Restoreoperating systems on workstations and laptops including Fids machines
Conduct Fids rounds according to the agreed schedule to ensure effective operation of theFids Infrastructure
Conduct an effective handover at the beginning and endof each shift, ensuring that no incidents are dropped, neglected, forgotten or poorlymanaged