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Desktop Technician (Upington)
Job Ref
273796
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
12 May 2017
Expiry Date 26 Jun 2017
Expiry Date 26 Jun 2017
* There have been 32 applications to this job.
* This job has been viewed 3746 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
One ofDatacentrix major client in Upington is looking to appoint a Desktop Technician on along term contract. The candidate must hold an A+ and N+ certification coupled with 6 yearsexperience in the desktop support environmentExperience &Skills
Minimum of 6 years relevant experience within an IT Supportenvironment
Previous experience within networking support,software and hardware support essential
Provide physical firstlevel support and diagnostics, assisting the Service Desk Agent’s, second Level Expert’sand third Level Experts
Perform first Level Diagnostics in caseswhere the SDA‘s cannot
Assist with answering the phoneduring busy or peak periods
Provide remote support to theSDA’s and Second Level Expert‘s
Fulfil the roleof SDA during busy / peak periods after hours and over weekends
Build new workstations, laptops, printers and any other required hardware configurationthat is not covered by other contracts
Conduct swap-out ofexisting workstations, switches, notebooks, printers, monitors and any other physical componentrequired during service restoration
Upgrade workstations, laptopsand other hardware, as required, in line with existing maintenance contracts
Restore operating systems on workstations and laptops including Fidsmachines
Conduct Fids rounds according to the agreed schedule toensure effective operation of the Fids Infrastructure
Conduct an effectivehandover at the beginning and end of each shift, ensuring that no incidents are dropped, neglected,forgotten or poorly managed