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Business Analyst ( 5-month contract )

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Job Type
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Date Added 26 Jan 2022
Expiry Date 23 Feb 2022
* There have been 2 applications to this job.
* This job has been viewed 2653 times.

Western Cape

Market related


Role details:

The purpose of the job is to perform Business Analysis functions as well as consultancy services. It includes problem and gap identification withing the business and IT portfolio and design solutions in collaboration with the customer and/or key stakeholders.
Responsible for the analysis of the business function and processes as well as assist in the logical design of systems and databases for the CBUIT RPA to the CBU Product and Services Demand Portfolio including CBUIT business processes.

CBU Demand Portfolio P&S includes but is not restricted to Prod and services, trade and marketing, segment, and Loyalty business unit.

The role incorporates a high level of problem management in terms of identifying and designing solution

• Manage the requirement to delivery
• Design proactive reporting to track the value of requirement against business case
• Ensure the requirement benefits are captured and assess feasibility prior to development
• Identify efficiencies and gaps and propose solutions
• Create and maintain key stakeholders’ relationships
• Research and keep ahead of best practices to add value in BA services
- - - - - - - - - - - - - -

Consultancy Services
• Setup and facilitate Technical and Application Functional meetings
•Document Solutions
•Document Solutions and management of the delivery
•Liaise with Development teams on proposed solutions
•Assist Customer with UAT testing
•Write and maintain testing scripts where relevant
•Understand and document observed incidents and issues in the business

Business Analysis
• Create functional solutions with the customer
• Advise and document improved Service Processes
• Engage with business customers, Demand and Delivery Management Teams to understand the business problems and design solutions (Pro-active Problem Management), i.e. via a trend-analysis of important services or historical impacts
• Sponsorship, design, and continual improvement of the processes and its metrics
• Write technical specifications
• Handover Documentation to Delivery streams

• Understanding the business requirements, and through a structured process documenting, validating, and translating it into functional specifications that are used by developers to craft a technical solution.
• Testing and validating the functionality of the technical solution against the business requirements.
• Interfacing between the business client and the development team with regards to the business and functional requirements.
• Ensuring that the business requirements are delivered in the implemented solution.
• Identify and investigate recurring incidents at sites
• Investigate and make suggestions to permanently sort out Root Causes that causes Incidents
• Do Feasibility study on permanent solution to sort out root causes
• Follow through suggestions to sort out identified Root Causes


3 years’ experience in:
• Business Analysis in the field of application (RPA) design and Business Intelligence.
• Working/design/implementation of databases and SQL scripting
• Product Knowledge
• RPA testing
• RPA Solutions


• 3 Year degree/ diploma in Information Technology (NQF 6) or Grade 12
• Candidates in study of an IT related degree will also be considered
• ITIL V3 or V4 foundation