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Operations Specialist, System Engineer Services Support Exchange/Messaging
Job Ref
284804
Job Type
Permanent
Employer Type
Company
Date Added
8 Jun 2022
Expiry Date 6 Jul 2022
Expiry Date 6 Jul 2022
* There have been 5 applications to this job.
* This job has been viewed 4583 times.
Employer:
BCX
Location:
Gauteng
Salary:
Market related
Benefits:
Role details:
Operational support of Microsoft email infrastructure and related messaging systems.
Effectively executes all related tasks within the Messaging team and meet SLA on incidents assigned to the resolver group
Provide Messaging platform reports monthly to the client
- - - - - - - - - - - - - -
PRIMARY FUNCTIONS: Work on tickets logged by client and manage it through ITIL principles and complete within SLA
Must be able to do migrations of mailboxes from on premise Exchange to Exchange online
Upgrades of Exchange Server 2010/2013/2016/2019
Setup Hybrid Exchange server integration with Office 365
Setup new tenant to migrate users to Exchange Online
Support Client Mimecast Environment
EXPERIENCE:
Minimum of 5 years relevant technical Messaging platform services experience
Experience in hybrid messaging, hygiene and threat protection will be advantageous
Technical experience delivering services to multiple clients and managing their incident tickets to close within the agreed SLA
Security controls that are required to protect the messaging platform for inbound and outbound messages
QUALIFICATIONS:
Matric or Grade 12 or NQF4
Information Technology - National Diploma or bachelors degree (optional)
Relevant Information Technology technical qualification
Drivers license minimum code 08